Customer Care
Let us help you!
Call us: (615)616-6030
(phone, chat lines are open 11am - 5pm CT, Tue - Sat)
For general inquiries
support@liquorlab.com
For private event sales
(10 guests or more)
events@liquorlab.com
For brand partnerships & press inquiries:
partnerships@liquorlab.com
Nashville: Find us in the Pilcher Lofts building
where Commerce St. meets 2nd Ave.
Louisville: Come see us in the NuLu Marketplace
Frequently Asked Questions
Liquor Lab is the ultimate destination for mixology enthusiasts, offering hands-on experiences teaching the art of cocktail-making. Liquor Lab empowers guests to shake, stir, and sip cocktails with confidence, all under the guidance of expert bartenders.
You must be 21 years-old to participate in our event or enter a Liquor Lab venue.
Always! Each Liquor Lab experience offers light bites curated from local vendors.
Unfortunately no, Liquor Lab is a pet-free venue.
We'd love to! Please visit the private events page. Click Here for Nashville. Click here for Louisville.
All ticket sales are nonrefundable to ensure a seamless ticketing process. You can transfer tickets to another guest up to 48 hours before the event.
Yes, you can reschedule your event up to 48 hours before it starts. Contact our customer service through chat, email, or call us, and we will be happy to assist you.
We do not offer offsite events at this time.
Of course! We offer alcohol-free mocktails to guests who prefer non-alcoholic drink options.
Yes, please inform our staff at least 48 hours in advance so we can accommodate your vegetarian preferences.
Yes, gluten-free options are available. Please notify our staff at least 48 hours prior to your event date.
We do not permit outside food or beverages at our venues due to health and safety concerns.
Nashville Parking
*2nd Avenue is currently closed for construction, it is pedestrian access only. We apologize for the inconvenience.
Parking Garage: Premier Parking 211 Commerce Garage
Address: Premier Parking 211 Commerce Garage, 211 Commerce St, Nashville, TN 37201
For your convenience we recommend the Premier Parking Garage, with the entrance on the east side of 3rd ave between Commerce and Broadway. We do not offer parking vouchers at this time.
Louisville: We recommend street parking
Louisville Parking
Parking garage or street parking is available for our Louisville venue:
Parking Garage Address: 820 E Main St, Louisville, KY 50206
Parking Code: HXP3H
For your convenience we recommend using the parking garage located at 820 E Main St. Please use the above code to receive 20% off.
Visit Our Locations
Nashville
Nashville, TN 37201
Louisville
Louisville, KY 40206
